Privacy Policy

Last updated: 10.01.2024

At KATANZO.us, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

Personal Information

When you purchase something from our store or interact with our website, we may collect personal information that you voluntarily provide to us, including:

  • Contact Details: Name, mailing address, email address, and phone number.
  • Payment Information: Credit card numbers and billing addresses (processed securely via Stripe).
  • Order Details: Products purchased, order amounts, and dates of purchase.

Automatically Collected Information

When you browse our store, we automatically receive certain information about your device, including:

  • IP Address
  • Browser Type and Version
  • Time Zone Settings
  • Operating System and Platform

This information helps us understand how visitors use our website and improve your shopping experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Transaction Processing: To process and fulfill your orders, including managing payments and deliveries.
  • Customer Service: To respond to your inquiries, requests, or comments.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Website Improvement: To analyze and enhance the performance and usability of our website.

3. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember your preferences.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function correctly (e.g., maintaining your shopping cart).
  • Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics).

Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

  • Service Providers: To third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • Legal Obligations: If required by law, regulation, legal process, or governmental request.
  • Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of you or others.

5. Third-Party Services

Payment Processing

All payment transactions are processed securely through Stripe. Stripe adheres to strict industry standards for payment processing. For more information, please review Stripe’s Privacy Policy.

Analytics

We use Google Analytics to collect information about how visitors use our site. This helps us improve our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. For more information, please review Google’s Privacy Policy.

International Data Transfer

Please be aware that your information may be transferred to, stored, and processed in Switzerland, where our servers are located and our central database is operated. By using our services, you consent to your information being transferred to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

6. Security

We take reasonable precautions to protect your personal information. We implement industry-standard security measures, including:

  • SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology.
  • Data Storage Security: Personal information is stored on secure servers with restricted access.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Rights

Access and Correction

You have the right to access the personal information we hold about you and to request corrections of any inaccuracies.

Deletion

You may request the deletion of your personal information at any time by contacting us at info@katanzo.us.

Opt-Out of Communications

Since we do not send marketing emails or newsletters, you will not receive promotional communications from us unless you have explicitly requested them.

8. Do Not Track Signals

Our website does not respond to “Do Not Track” signals. However, you can disable certain tracking features as discussed in the Cookies section above.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request details about the personal information we collect and how we use it.
  • Right to Delete: You may request the deletion of your personal information.
  • Right to Opt-Out: We do not sell your personal information. However, if this practice changes, we will update this Privacy Policy and provide a “Do Not Sell My Personal Information” link on our website.

To exercise your CCPA rights, please contact us at info@katanzo.us.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us at info@katanzo.us, and we will delete such information.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you by updating the date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Email: info@katanzo.us

Mailing Address:

JASAGO GmbH
Stadtbrücke 3
9620 Lichtensteig
Switzerland

By using our website, you acknowledge that you have read and understood this Privacy Policy.